Microsoft 365 has broken through the ranks to become the digital era’s number one cloud-powered productivity platform. With incredible features like advanced productivity, comprehensive tool suite, enhanced security, scalability and more, there is a reason why business owners across Australia are using it for making power moves!
But to get the most out of your platform you need to partner with the perfect provider. This is the team that not only offers the service but will be there to help you optimise it to your business’s specific advantage.
With this in mind, here are are some of the features your Microsoft 365 provider should offer your business:
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A full host of plans
Your Microsoft 365 email host should offer a range of plans pertaining to Australian business’ different needs. For example, you might run a small business with a couple of team members, in which case you don’t need a comprehensive platform. Therefore, you can definitely get away with using an “email only solution”, one which allows for basic mail communication and mailbox management.
Conversely, you might run a nationwide enterprise with a team of 300 staff. Naturally, a simple email solution won’t suffice when it comes to managing the complex ins and outs of big business. In this case, you would have to opt for a comprehensive solution like “Microsoft Copilot”. This is an advanced solution with an AI-powered assistant that can help you streamline business operations.
Not only can it easily enhance decision making, but it also increases collaboration across your entire enterprise through its integrated tool suite. This state of the art technology will automate tasks, analyse data and easily integrate with your tool suite, making it an advanced solution for Australian enterprises.
Domain name hosting
Your provider should be able to manage both your domain name registration and productivity platform. After all, it’s 2024, and you shouldn’t have to look too far to find a team who has advanced their service to new comprehensive heights.
One of the great things about hosting your domain name and Microsoft 365 platform with the same provider is the way in which they can optimise your email hosting. Not only will they handle your domain, but they will also help manage your email service, with the added benefit of having a personalised email address that surpasses generic names that end in “@gmail.com” etc.
In-house migration
Most business owners don’t get into their industries to undergo complex technical practices. Therefore, your new platform provider should be able to do them for you, namely migrating to the platform itself. After all, you likely already have a lot on your hands with the management of daily business operations, and likely don’t have the time to undergo auto-migration.
Your new host and its team of tech specialists should be able to process your migration for you. This will include preparing your Gmail, Hotmail or other mail network to the new business service. You can relax with the peace of mind that this service is being well handled!
Customer support
Because this service doesn’t end at its purchasing and installation – you need a team who will be there to support you if necessary! Therefore, you should look for a team who offers round-the-clock support for their valued clients. Aussie businesses are often global enterprises and this means you might need technical support at any hour – they should be there to provide it for you.
